Privacy Policy | DWD Remodeling

In this policy, “DWD Remodeling,” “we,” “us” and “our” mean DWD Remodeling of Marietta, GA. “Site” means dwdremodeling.com. By using the Site or contacting us, you agree to this policy.

Information you give us

When you request an estimate, we collect the information you type into the form:

your name and phone number (required);
your email address (optional);
the service you need and the details you share about your project.

We also keep what you send us by phone, text or email, including photos of your project, and the records we create when we visit, estimate or do work for you.

Information collected automatically

Analytics. We use Google Analytics through Google Tag Manager to see how visitors use the Site: pages viewed, time on page, device and browser type, approximate location (city level), the site that sent you and actions such as tapping a phone number or sending the form.
Where you came from. The Site saves in your browser the campaign tags of the link that brought you (for example utm_source, gclid or fbclid), the first page you landed on and the referring site. If you send the form, this information goes with your request so we know which ads and channels work.
Advertising. When we run ads, Google Ads and Meta (Facebook and Instagram) may use cookies to measure results and show our ads to people who visited the Site.

Details on each cookie and how to turn them off are in our Cookie Policy.

How we use information

to reply to your request, schedule a visit and prepare your estimate;
to do the work you hire us for, follow up and give customer service;
to understand how the Site is used and improve it;
to measure and improve our advertising;
to prevent spam and fraud, and to meet legal, tax and accounting duties.

Calls and text messages

When you send a form or contact us, you agree that DWD Remodeling may call or text you at the number you gave us about your request and your project. Message frequency varies. Message and data rates may apply. Reply STOP to any text to stop receiving messages, or HELP for help. Agreeing to receive calls or texts is not a condition of buying any service.

We do not sell or share your mobile number or your text-message consent with third parties or affiliates for their marketing or promotional purposes.

How we share information

We do not sell your personal information. We share it only:

with service providers that help us run the Site and the business, such as Google (hosting, the database that stores form requests, analytics and advertising) and our phone, email and scheduling tools. They may use it only to provide their services to us;
when the law requires it, or to protect our rights, our customers or the public;
as part of a sale or transfer of the business, under this policy.

How long we keep information

We keep estimate requests and customer records for as long as we need them for your project, warranty questions and our legal, tax and accounting duties. Then we delete them or remove what identifies you. Analytics data is kept for the period set in Google Analytics.

How we protect information

The Site uses HTTPS encryption, and form requests are stored in a database that only DWD Remodeling and our web team can access. No system is 100% secure, so we cannot guarantee absolute security.

Your choices and rights

Access, correction and deletion. Email or call us to see, correct or delete the personal information we hold about you. We may need to confirm your identity first.
Texts. Reply STOP to any message.
Analytics and ads. Use your browser’s cookie settings, the Google Analytics opt-out add-on, Google Ads Settings and Meta ad preferences.
Do Not Track. The Site does not currently respond to browser Do Not Track signals.

Residents of some states have more privacy rights under their state’s law. We will honor any of the requests above wherever you live.

Children

The Site is not meant for children under 13, and we do not knowingly collect their information. If you believe a child sent us information, contact us and we will delete it.

Other websites

The Site links to other services, such as Google, Instagram and Facebook. Their own privacy policies apply when you use them.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed. Changes apply from that date.

Contact us

DWD Remodeling
2407 Broward Drive, Marietta, GA 30066
Phone: (678) 616-2002
Email: dwdremodeling@gmail.com

Other policies: Terms of Use · Cookie Policy · Accessibility